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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

We provide corresponding services to all high-quality customers around the world, as long as we can meet your needs, we provide as much as you need.

Can you supply the relevant documentation?

In order to facilitate transportation, or a necessary condition for registration, we will provide documents that meet the requirements, such as: certificate of origin, certificate of free sale, CE or ISO certificate, etc.

What is the average lead time?

Under normal circumstances, we will ship the goods within 7 days after receiving the remittance. The arrival time is determined according to the current situation and the speed of express logistics, such as customs clearance, epidemic situation.

What kinds of payment methods can i choose?

We have T/T, Western Union payment methods, you can also send us an order through Alibaba.

How long is the product warranty period?

Our products are guaranteed for one year, and we provide a variety of solutions for specific analysis. If you have any questions, please write to us in time.

What after sales services do you provide?

After reading the manual, if you still need help, we will provide you with more instructions, in the form of pictures or videos. We also have experienced engineers, if you need technical guidance, we are happy to exchange experience.

How about the shipping fees?

We accept the shipping method you want to use, such as your designated international courier company or freight forwarder. Our product prices do not include shipping costs, so this requires additional calculations. If you have no requirements for transportation, please provide the city or port where you can receive the goods, and we will calculate the cheap and fast transportation method for you.